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Warranty Policy

Last Updated: 2026/02/03

Company Registration Information

Company Name: Tianjin Danti Garment Sales Co., Ltd.
Date of Establishment: January 7, 2026
Mobile Number: 19284432068
Legal Representative: Jiang Dan
Address: Shop No. 44, Bojinwan South Garden, Intersection of Jiefang South Street and Xiangjiang Street, Hexi District, Tianjin
Unified Social Credit Code: 91120103MAK3TPWC4T

At Zar-Bix, we are committed to providing products of the highest quality and ensuring customer satisfaction. Our warranty policy outlines the terms and conditions under which products are covered.

1. Warranty Coverage

  • All products sold by Zar-Bix come with a standard 30-day warranty from the date of purchase against defects in material and workmanship.
  • This warranty applies only to products purchased directly from Zar-Bix, either through our website or authorized sales channels.

2. What is Covered?

  • The warranty covers any manufacturing defects in materials or workmanship under normal use during the warranty period.
  • This includes issues such as faulty stitching, broken components, or other defects attributable to the manufacturing process.

3. What is Not Covered?

  • The warranty does not cover damage resulting from misuse, abuse, neglect, unauthorized modifications, accidents, wear and tear, or failure to follow product instructions.
  • Products altered or repaired by anyone other than Zar-Bix or an authorized service provider are not covered by this warranty.

4. How to Make a Warranty Claim

  • To initiate a warranty claim, please contact our customer service team at service@mail.zar-bix.com with your order number, a detailed description of the issue, and any supporting photographs if applicable.
  • Once your claim is reviewed and approved, we will provide instructions on returning the defective product.

5. Resolution Options

  • Upon receipt and inspection of the returned product, we will determine whether it qualifies for a warranty claim.
  • If eligible, we will offer one of the following resolutions:
    • Repair of the defective product
    • Replacement with a new or refurbished item of equal value
    • Refund equivalent to the purchase price

6. Shipping Costs

  • If a warranty claim is approved, Zar-Bix will cover the cost of shipping the replacement or repaired item to you. However, return shipping costs incurred by sending the defective product back to us may not be covered unless otherwise stated.

7. Limitation of Liability

  • The warranty described herein is exclusive and in lieu of all other warranties, whether express, implied, or statutory, including warranties of merchantability and fitness for a particular purpose.

8. Changes to Warranty Policy

  • We reserve the right to modify this warranty policy at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

We strive to ensure every customer has a positive experience with our products. For further assistance regarding our warranty policy, please do not hesitate to reach out to us at service@mail.zar-bix.com.

Thank you for choosing Zar-Bix!